77bd Privacy Policy

1 Who We Are

77bd is an online gaming and sports betting platform operating at 77bd.biz, serving players in Bangladesh. When this Privacy Policy refers to "77bd", "we", "us", or "our", it means the operator of the 77bd platform responsible for processing your personal data.

We act as the data controller for the personal information you provide when registering and using the 77bd platform. This means we determine the purposes and means by which your personal data is processed. If you have any questions about how 77bd handles your data, you can reach our team at any time via live chat or by emailing [email protected].

77bd is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We only collect what we need, we protect what we hold, and we give you meaningful control over your own information.

2 Data We Collect

When you use the 77bd platform, we collect certain personal data about you. The type of data we collect depends on how you interact with 77bd — whether you are simply browsing, registering an account, making a deposit, or contacting our support team.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or for responsible gaming purposes (for example, if you request self-exclusion).

3 How We Collect Your Data

77bd collects your personal data through several channels, all of which are directly related to your use of the platform:

• Direct interactions: Data you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a survey or promotion on 77bd.
• Automated technologies: When you visit 77bd.biz, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies. This helps us understand how the platform is being used and identify any technical issues.
• Payment providers: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, those providers share transaction confirmation data with 77bd so we can credit or debit your account correctly.
• Identity verification partners: If you are required to complete KYC (Know Your Customer) verification, our identity verification partner may share the results of that check with 77bd.
• Third-party analytics: We use anonymised, aggregated analytics data to understand overall platform performance. This data cannot be used to identify individual users.

4 Why We Use Your Data

77bd uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy. Here is a clear breakdown of why we process your information:

• Account management: To create and maintain your 77bd account, verify your identity, and manage your account settings and preferences.
• Processing transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate records of all financial transactions on your 77bd account.
• Providing gaming services: To allow you to access and play games on the 77bd platform, track your betting history, and calculate winnings accurately.
• Bonuses and promotions: To determine your eligibility for promotions, apply bonuses to your account, and prevent bonus abuse on the 77bd platform.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your 77bd account.
• Legal compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and any other legal obligations applicable to 77bd's operations.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct on the 77bd platform.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling and to administer self-exclusion or deposit limit requests made by players.
• Platform improvement: To analyse how players use 77bd so we can improve the platform, fix bugs, and develop new features that better serve our users.

5 Legal Basis for Processing

Every time 77bd processes your personal data, we do so on one of the following legal grounds:

• Contract performance: Processing that is necessary to provide the services you have signed up for on 77bd — including account management, payment processing, and game access.
• Legal obligation: Processing required to comply with applicable laws, including AML regulations, age verification requirements, and tax reporting obligations.
• Legitimate interests: Processing carried out for 77bd's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent to process data — for example, for optional marketing communications — you can withdraw that consent at any time by contacting our support team.

6 Sharing Your Data

77bd does not sell your personal data. We share your information only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and are responsible for the data they hold.
• Identity verification providers: When KYC verification is required, we share your identity documents with a certified verification partner. This data is used solely for the purpose of verifying your identity and is not retained by 77bd beyond what is legally required.
• IT and platform service providers: Companies that provide hosting, security, and technical infrastructure for the 77bd platform. These providers are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
• Legal and regulatory authorities: We may disclose your personal data to law enforcement agencies, regulators, or courts when required to do so by law, or when necessary to protect the rights, property, or safety of 77bd, our players, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 77bd's business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the privacy implications before it takes effect.

7 Data Retention

77bd retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the duration of your active account on 77bd, plus a minimum of five years after account closure to comply with AML and financial record-keeping requirements.
• Transaction records: Financial transaction data is retained for a minimum of five years from the date of the transaction, as required by applicable financial regulations.
• Identity verification documents: Retained for the duration of your account plus five years after closure, or longer if required by law.
• Support communications: Chat transcripts and email correspondence are retained for two years from the date of the interaction, unless the matter relates to an ongoing dispute or legal proceeding.
• Technical and usage data: Anonymised analytics data may be retained indefinitely. Identifiable technical data such as IP logs is retained for up to 12 months.

When your data is no longer required, 77bd will securely delete or anonymise it so that it can no longer be associated with you.

8 Cookies and Tracking

77bd uses cookies and similar technologies to make the platform work correctly, to remember your preferences, and to understand how players use the site. Here is a summary of the types of cookies we use:

• Essential cookies: Required for the 77bd platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options so you do not have to set them every time you visit 77bd.
• Analytics cookies: Help us understand how players navigate the 77bd platform — which pages are most visited, where users drop off, and how long sessions last. This data is aggregated and does not identify individual users.
• Security cookies: Used to detect and prevent fraudulent activity, bot traffic, and other security threats on the 77bd platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 77bd platform. We do not use third-party advertising cookies or build advertising profiles based on your activity on 77bd.

9 Your Rights

You have the following rights in relation to the personal data that 77bd holds about you. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 30 days of receiving your request.

• Right of access: You can request a copy of all personal data that 77bd holds about you, along with information about how it is being used.
• Right to rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: You can request that 77bd delete your personal data. This right is subject to certain limitations — for example, we cannot delete data that we are legally required to retain.
• Right to restrict processing: You can ask 77bd to limit how we use your personal data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.
• Right to object: You can object to 77bd processing your personal data where we rely on legitimate interests as our legal basis, unless our interests override yours.
• Right to withdraw consent: Where we process your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

10 Data Security

77bd takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration:

• TLS encryption: All data transmitted between your device and the 77bd platform is encrypted using Transport Layer Security (TLS). Look for the padlock icon in your browser's address bar when visiting 77bd.biz.
• Encryption at rest: Sensitive data stored on 77bd's servers is encrypted using AES-256 encryption, one of the strongest encryption standards available.
• Access controls: Access to personal data within 77bd is restricted to authorised personnel who need it to perform their job functions. All staff with access to personal data are trained in data protection best practices.
• Regular security audits: 77bd conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Incident response: In the unlikely event of a data breach that affects your personal data, 77bd will notify you and any relevant authorities as required by applicable law, without undue delay.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials, and contact us immediately if you suspect unauthorised access to your 77bd account.

11 Children's Privacy

The 77bd platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered an account on 77bd or provided us with personal data, please contact us immediately at [email protected].

Upon receiving such a notification, 77bd will promptly investigate the matter, close the account if confirmed, and securely delete all associated personal data. We take underage access to gambling platforms extremely seriously and cooperate fully with parents, guardians, and relevant authorities in such cases.

We also encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms, including 77bd. Several free and paid parental control tools are available that can block access to gambling websites at the device or network level.

12 Changes to This Policy

77bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify registered players via their registered mobile number or email address before the changes take effect. Your continued use of the 77bd platform after any changes have been published constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this page periodically to stay informed about how 77bd protects your privacy. If you have any concerns about changes to this policy, contact our support team before continuing to use the platform.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77bd handles your personal data, please get in touch with our team. We are available 24 hours a day, seven days a week.

• Live Chat: Available directly on the 77bd platform — the fastest way to reach us, with typical response times under 2 minutes.
• Email: [email protected] — we aim to respond to all email enquiries within 24 hours.
• Data rights requests: To exercise your data rights, contact us via either channel above. Please include your registered mobile number so we can verify your identity.